Shipping & returns

We dispatch orders from Australian warehouses on business days. You'll receive a tracking number by email as soon as your order ships.

Delivery is free across Australia on every order — the minimum order is $300.

Estimated delivery: 2–6 business days standard, 1–2 business days express to most metro areas. Regional and remote postcodes may take longer.

Pre-order items ship when stock arrives; the estimated window is shown on the product page.

You can return most products within 30 days of delivery for a refund, provided they are in original condition with all accessories and packaging.

Faulty products are covered by the manufacturer's warranty and your rights under Australian Consumer Law. If something arrives damaged or defective, contact us within 7 days and we'll replace or refund it.

Enterprise and quote items (DGX Station, industrial systems) may be subject to restocking fees — this is confirmed before purchase.

Change-of-mind returns are not available for opened hygiene products such as earbuds, unless faulty.

Email web@saluselectronics.com.au with your order number and the reason. We'll reply with a return authorisation and instructions within one business day.

Refunds are processed to the original payment method within 3–5 business days of the return being received.